1. Application: These Terms and Conditions of Sale apply to the supply of Goods by Dermcare-Vet Pty Ltd to the Customer and replaces any prior Agreements held between the Parties
2. Validity date: 30 days from date of issue. Orders are confirmed only upon receipt and clearance of payment within the validity period. Any payment received after the expiry date may be declined, and pricing and terms may be subject to revision before order acceptance.
3. Order quantity: Orders accepted in full carton quantities only
4. Incoterms: DAP incoterms (buyer responsible for import customs clearance, duties, taxes and unloading at destination)
5. Payment: A Proforma Invoice will be emailed to you with payment options. Payment can be made by International Wire Transfer or Paypal. You will pay all bank fees / credit card fees. Payment must be received and cleared before dispatch.
6. Freight price: Freight will be included on your Proforma Invoice.
7. Freight mode: For orders over 20 cartons, you will be contacted and advised of options for air and sea freight.
8. Documentation: Certificate of Origin can be provided on request. A fee will be included on your Proforma Invoice.
9. Lead time: Delivery lead time will be standard air freight courier to your delivery address from Brisbane, Australia.
10. Territory: Goods must be sold within the Country on your Proforma Invoice delivery address. If you want to sell outside of this Country, this must be included in your notes, for our authorisation which will be included on your Proforma Invoice.
11. Quality: Customer will keep records of distribution for traceability and assist with returning any recalled goods. Customer will store goods according to labelled storage conditions
12. Complaints: Customer will notify Dermcare-Vet of any product complaints or adverse reactions reported to them by end users
13. Returns/refunds: Any claims to be made against Dermcare-Vet for short or damaged goods must be lodged with Dermcare-Vet in writing within 7 days of delivery
14. Trademarks/Copyright: Dermcare-Vet grants to the customer exclusive licence to use Dermcare logo and Otoflush name trademarks and copyrights for sale, royalty free for duration of supply
15. Warranties: All warranties and conditions, including in respect of the state, quality or condition of the Goods supplied to the Customer/wholesaler, whether implied by Statue or otherwise are excluded to the extent permitted by law. All representations, recommendations or information supplied by Dermcare-Vet, its employees, servants, or agents to the Customer/wholesaler regarding, the Goods, their use and application, are excluded to the extent permitted by law.
16. Laws: Both parties will comply with all applicable consumer laws for the sale of goods. This contract for sale of the ordered goods is ultimately subject to the laws in Queensland, Australia.
17. Liability: Dermcare-Vet’s liability to the Customer shall at the option of Dermcare-Vet, be limited to: the replacement of the products or the supply of equivalent products, the repair of the products, the payment of the cost of replacing the products or of acquiring equivalent products; or the payment of the cost of having the products repaired.
18. Insurance: Customer is responsible to insure goods after delivery
19. Limitations: To the extent permitted at law, Dermcare-Vet is not liable in contract, tort (including, without limitation, negligence, or breach of statutory duty) or otherwise to compensate the Customer/wholesaler for: any increased costs or expenses; any loss of profit, revenue, business, contracts or anticipated savings; any loss or expense resulting from a claim by a third party; or any special, indirect or Consequential Loss or damage of any nature whatsoever caused by Dermcare-Vet’s failure to complete or delay in completing the order to deliver the Goods.
